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Guides and answers for everyone using Hives, from your first collection to admin settings.
Collections
Guides, facts, and tips for managers to use collections in the best way.
How to Create a New Collection
Collections are where Hives.co gathers ideas, feedback and insights in a structured way. This guide shows Admins and Managers how to create one step by step.
How to manage and edit a collection
Managing a collection effectively ensures that the ideas and insights you collect are organized, actionable, and shared with the right people.
Admin
Manage settings, access, workflows, and integrations for your Hive.
Configuring New User Onboarding
How Organization Administrators configure new user onboarding in Hives.co, including mandatory group selection and platform consent requirements.
Getting Started with Workflows
Workflows are the engine behind consistent processes in Hives.co. Learn how Administrators build step-by-step automations for collections and ideas.
How to Add a New Workflow
How to set up a new workflow in Hives: give it a clear name, choose what it collects and configure the basic settings before you build the steps.
How to Add and Configure Step Questions
Step questions allow you to gather specific information, feedback, or ratings from users as an item moves through your workflow.
How to Build and Configure Workflow Steps
This interface allows you to define the specific stages (steps) that your collected data (e.g., Ideas, Feedback) will move through.
How to Create and Manage User Groups
Groups let you organize team members by location, department or project. This guide shows Admins how to create a group, add members and keep it current.
Managing Access and Login Settings
How Organization Administrators configure public access controls, approved email domains and available login methods in the Hives.co Admin portal.
Managing Content Contribution and Moderation
How Organization Administrators configure platform-wide contribution settings in Hives.co, including AI-based content filtering and moderation rules.
Managing User Access and Roles
As an Administrator, you have the ability to grow your Hive and ensure every team member has the appropriate level of access.
Microsoft Teams and Hives integration
Add Hives.co as an app in Microsoft Teams so colleagues can submit ideas and feedback without leaving Teams. Setup steps and what the integration does.
Roles & Permissions
In Hives, there are various roles and permissions to ensure that individuals have the appropriate access for their responsibilities.
Sign-in with Google (or Google Workspace)
If your organisation uses Gmail or Google Workspace, Sign-in with Google lets everyone sign in to Hives.co with their usual account. Here is how to set it up.
Sign-in with Microsoft (SSO)
If your organisation uses Microsoft Teams, Office 365 or Outlook, Sign-in with Microsoft lets everyone sign in to Hives.co with their usual account.
Home
Customise and manage the start page in your Hive.
Folders
How to use folders to keep your work organised.
How to Manage Folders in Hives
The Folders page is where Managers and Admins organize the workspace. This guide shows how to reach it, create folders and keep collections in order.
Working Inside a Folder
Open a folder to reach the Folder Detail View, where you manage its collections, surveys and attachments and control who has access to each item.
Manager
Your manager page to keep track of your responsibilities.
Surveys
How to create, manage, and use surveys.
How to Add Questions to a Survey
Once you have created your survey shell, you can begin adding various question types to gather input, feedback, or specific data from your contributors.
How to Create a New Survey
Surveys in Hives.co are powerful tools designed to help you gather structured feedback, measure sentiment, and collect specific data from your organization.
Managing Survey Details and Introduction
Once a survey is created, you may need to update its internal organizational details or refine the message respondents see when they first open it.
Product updates
New features and releases.
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