Where do we waste time or money today?
Overview
People shared 54 ideas, and most point to the same causes: work done twice, information in too many places and waiting for approvals. The quickest wins need no new system, only one owner.
Key themes
Notable contributions
- One supplier portal: orders, invoices and delivery dates in one place, suggested by purchasing and finance.
- Quotes in three days: one check instead of three, with a shared template for the common cases.
- Self-service returns: customers start a return online, which frees up support calls.
- Crate return loop: send crates back to the five biggest suppliers instead of paying to get rid of them.











Olivia Pike · 4 Oct 2025
Our Lund warehouse already sends crates back to two suppliers. Worth asking them how it works.